Db54 Privacy Policy — Your Data Is Secure

Db54 is one of Bangladesh's most trusted online gaming platforms, offering Live Casino, slots, Sports Betting, and much more. We hold our users' privacy in the highest regard. This Privacy Policy ("Policy") explains how db54.pro ("we", "db54", "Platform") collects, uses, stores, and protects your personal information.

This policy applies to all db54 services, websites, and mobile applications. By registering, logging in, or using any db54 service, you are considered to have voluntarily accepted this Privacy Policy.

At db54, we believe gaming is about more than entertainment — earning and keeping your trust matters just as much. That is why we handle your data with the utmost care and will never betray your confidence.

Db54 only collects data that is necessary to provide our services. Full details are outlined in the table below:

Db54 uses collected data solely for specific, legitimate, and transparent purposes. The key areas are:

• Account management: For registration, login, password recovery, and account verification.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Customer Service: To address your complaints, questions, and support needs.
• Security Monitoring: To detect fraud, hacking, and other illegal activities.
• Responsible Gaming: To identify unusual gaming patterns and offer assistance where needed.
• Legal obligations: To comply with lawful requests from government or regulatory authorities.
• Service Improvement: To analyze user experience and improve the platform.
• Promotional Communications: To keep you informed about bonus offers and updates, with your consent.

Db54 never sells your personal data or shares it unnecessarily. However, in the limited circumstances below, certain third parties may receive your information:

• Payment Provider: Only the minimum necessary data is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Game Provider: Necessary information is shared with game providers to run Live Casino or slots games.
• Legal authorities: Information may be disclosed upon a court order or a lawful request from law enforcement authorities.
• Audit & Compliance: Limited data is provided during routine audits by international licensing authorities.
• Business Changes: In the event of an ownership change or merger, the new owner will be bound by this Privacy Policy.

Db54 uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience. The types of cookies used on db54 are:

• Essential Cookies: Required to secure login sessions and enable core site functionality. These cannot be turned off.
• Performance Cookies: Analytics data is collected to monitor site speed and overall performance.
• Functionality Cookies: Saves your language preferences, theme settings, and personalizations.
• Marketing Cookies: Used to show relevant offers with your consent. You can turn this off at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

Db54 protects your data using industry-leading security measures. Our security framework includes:

• 256-bit AES encryption — applied to all data storage and transmission.
• TLS 1.3 protocol — for secure communication between the website and server.
• Two-Factor Authentication (2FA) — An additional layer of security for your account.
• Automated fraud detection — unusual activity is identified in real time.
• Regular Security Audits — Conducted by independent third-party experts.
• Data Backup — Regular backups are maintained in a secure, encrypted format.

As a db54 user, you have several important rights over your own data. These are outlined in detail below:

To exercise any of these rights, please contact the db54 support team. We will respond within 30 days.

Db54 retains your data only for as long as required to deliver our services or meet legal obligations.

• Account information: Retained for up to 5 years from the date of account closure.
• Transaction History: Retained for a minimum of 7 years in compliance with financial regulatory laws.
• Gaming Logs: Retained for 3 years for responsible gaming monitoring purposes.
• Customer Service Records: Retained for 2 years from the date of last contact.
• Marketing Data: Deleted immediately upon opt-out.

Db54 is strictly for users aged 18 and above. We do not collect data from minors or allow them to use the platform under any circumstances.

Age verification is mandatory at the time of registration. If we become aware that a minor's information has been submitted, we will delete it immediately and permanently close the associated account.

If you become aware that a minor is using db54, please notify our support team immediately.

Db54 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you in the following ways:

• Email notification — full details of any changes will be sent to your registered email address.
• Website Banner — Changes will be clearly announced on db54.pro.
• App notifications — push notifications will be sent to mobile app users.

Continued use of db54 after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please get in touch with us:

• Email: [email protected]
• Live Chat: Via the live chat support on db54.pro.
• Response Time: Initial response within 24 hours, full resolution within 30 days.